Bad Customer Service #2

I know I've already blogged on customer service, but I needed to do it again.

I was really annoyed with my cell phone service, but instead of getting irate, I decided to be cheeky with the customer service rep. I have to admit, it made me giggle. Which was better than make me fuming...Alan, bless his heart, when he did eventually show up, wasn't able to help me.

Here are some screen shots of our conversation.